You may now order LPG through the Solane LPG app, website

With more consumers relying on online platforms to get their daily essentials, local LPG (liquefied petroleum gas) brand Solane has decided to expand its digital transformation with the launch of its new cloud-based web ordering platform and its new Solane mobile application.

Both platforms will be used to give customers an easier and more accessible way to order Solane LPG.

Prior to these innovations, Solane took orders from customers through its SMS channels, Hatid Bahay hotline, and Facebook page—with agents tending to messages and calls and documenting order details. The orders are then transmitted to respective Solane showrooms based on the customers’ addresses, while the showrooms fulfill the orders and handle the logistics.

With the new automated process via the web ordering platform, a large portion of Solane’s workforce can now be redirected towards core business processes. At the same time, Solane is also looking at gaining better business insights on customer demand brought by the ease of tracking automated and digitized processes. 

The new ordering platform can be found on Solane’s recently revamped website. Upon registering for an account, you can save your personal information and multiple delivery addresses for faster placement of orders in the future. The website includes a product catalog with photos to ensure that you are purchasing the right items.

Meanwhile, Solane’s mobile app (available for Android and iOS users) lets you browse through product assortment, pricing, and availability found in the Solane showrooms near you. With just a few taps, you can transact with the Solane showroom nearest you, and checkout and pay via cash-on-delivery (COD). The app also lets you track your orders from order confirmation all the way to delivery. You can even unlock, collect, and apply vouchers to avail of discounts.

“Soon, we will add options for payment methods upon checkout, and also launch app-exclusive offers and deals to further benefit customers who use the Solane app,” contact center manager of Isla LPG Princess Gonzales said.

Solane is retaining its SMS channels, Hatid Bahay hotline, and Facebook page as options for customers who prefer the traditional process. 

The post You may now order LPG through the Solane LPG app, website appeared first on Speed Magazine.

You may now order LPG through the Solane LPG app, website
Source: Showbiz Hollywood News