Globe postpaid customers can now control their data usage to ensure worry-free surfing and prevent unexpected browsing charges with the new SurfAlert service.
The free service is now activated for all Globe postpaid customers, allowing them to fully manage their data charges. Customers will get a notification once their monthly data plan allowance is used up so they can decide whether to stop browsing or to avail of data add-ons.
Globe is optimistic that turning on the SurfAlert feature will help Postpaid customers manage the charges to their monthly plan. While many Filipinos are spending more time online to work, learn, play, be entertained, among other things, they are also mindful of extra charges during these challenging times.
“Many customers may be unaware that their plan’s data allowance is used up, so they continue to browse and rack up extra data charges. SurfAlert gives customers more power of choice over their data usage and, accordingly, their digital lifestyle. This is just one of the many innovative services that we are rolling out proactively to help customers succeed in the new normal,” said Darius Delgado, Head of Consumer Mobile.
SurfAlert can detect if sites can be browsed for free. If opening a page incurs data charges, it puts browsing on hold and alerts the user.
SurfAlert can also detect background activity from phone apps that automatically connect online. If the subscriber’s monthly plan allowance has been used up, SurfAlert temporarily stops the connection and notifies the subscriber to register to a data promo to stay connected online.
The post SurfAlert allows Globe postpaid users to control their data usage appeared first on Speed Magazine.
Source: Speed Magazine PH
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